Translation Project Coordinator

Direct message the job poster from MAPA Translations, Inc. Drita Protopapa, MA, MPH Drita Protopapa, MA, MPH Enterprising Leader & Director | Multilingual Communicator | Connector of People | Culturally Sensitive Partner | Advocate for Small Businesses |… Position Summary We are seeking a detail-oriented, resourceful, and proactive Translation Project Coordinator to join MAPA Translations, Inc. This role involved collaborating on project management, client communication, and operational coordination to ensure timely and high-quality delivery of translation and language services. You will support the Senior Project Manager, manage multiple vendors, and coordinate a wide range of client projects. You will develop deliverables, such as a knowledge hub of processes, workflows, and playbooks that will strengthen our project management operations and support MAPA’s continued growth. About the Company MAPA Translations, Inc. is a language services company based in the greater Boston area. We provide high-quality translation, interpretation and voiceover services to bridge communication gaps and help organizations better serve diverse communities. We are passionate about delivering exceptional results, leveraging technology, and building long-term partnerships with clients and our community. Our Core Values Accountability, Responsiveness, Precision, Proactivity, Consistency Objectives Support the project management team in processing service requests and coordinating vendor resources. Ensure translation projects are delivered on time and with the highest quality by maintaining clear and professional communication with clients, linguists, and vendors. Assist with the development and maintenance of user guides, SOPs, workflows, and playbooks to strengthen project management operations. Coordinate a high volume of projects across multiple service pipelines while balancing deadlines, priorities, and quality. Oversee vendor assignments for translators, proofreaders, and DTP specialists to ensure smooth project execution. Utilize translation industry tools, CRM platforms, and AI technology to manage projects efficiently and enhance quality control. Prepare editable and non-editable documents for translation, including templates, file conversions, and word count calculations. Competencies Strong written and verbal communication skills with the ability to respond professionally to clients and vendors. Proven project management skills with the ability to balance multiple deadlines and priorities. High proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook). Expertise in Desktop Publishing (DTP) and formatting complex documents. Ability to quickly learn and adapt to project management and CRM tools such as ClickUp or HubSpot. Knowledge and application of AI tools (ChatGPT, Microsoft Copilot) for project efficiency. Highly organized, detail-oriented, and capable of working independently in a remote team environment. Comfortable coordinating with international teams across time zones. Education/Experience Bachelor’s degree preferred or equivalent industry experience. Proven experience managing translation or language service projects (preferred). Proficiency in Microsoft Excel (advanced functions, PivotTables, conditional formatting). Demonstrated ability to prepare structured documents with advanced Word features (TOCs, complex formatting, structured references). Prior experience with project management or CRM software strongly preferred. Experience in the language services industry is a plus. Physical Requirements Ability to work remotely with reliable internet and access to communication tools. Ability to engage in extended screen time for project coordination, reporting, and communication. Commitment to Diversity MAPA Translations, Inc. is an equal opportunity employer committed to building a diverse and inclusive workplace. We believe that diversity strengthens collaboration, fosters innovation, and enhances the quality of service we deliver to clients. Salary Range $8.00 - $12.00 / hour Fully Remote Schedule: 8AM - 5PM EST Show more Show less